Your Top 10 Consumer Complaints

Cars, construction, and credit issues are topping this year’s list of top consumer complaints. The survey by by Consumer Federation of America (CFA) and the North American Consumer Protection Investigators (NACPI) of 37 agencies and 281,639 complaints across the country also revealed that identity theft is topping the list of fastest-growing complaints. “Considering the epidemic […]

Who’s most likely to need a rescue at Acadia National Park and on what day?

Five years of records from the National Park Service show there are an average of 3,083 search and rescue operations every year at America’s 59 national parks, costing an average of $4,789,596 a year. That means each one costs an average of $1,554. There were 30 search and rescue incidents at Maine’s Acadia National Park […]

Why LePage veto of ID theft protection bill could cost you

Consumer and financial advocates aren’t happy with Governor Paul LePage. LePage has vetoed a bill that could have helped protect Mainers from identity theft resulting from recent data breaches. LD 382 proposed eliminating the current fees to place a security freeze on your credit report. A security freeze locks access to your credit file so […]

Biggest auto recall ever; what to do next

If you’re trying to keep track of vehicle recalls, it can be a rough and confusing ride. Tuesday the National Highway Traffic Safety Administration announced a national recall of defective and potentially deadly airbags that were used in about 34 million vehicles, making this recall the largest in U.S. history. NHTSA reported the Takata air […]

Why your reusable shopping bag could make you very sick

bag

My most recent story that aired on WGME CBS 13 Portland was like a grown up science project. We collected five reusable bags from shoppers in a parking lot of a Portland grocery store, and we brought them to the Microbiology and Infectious Disease lab at the University of New England. Our CBS 13 On […]

Attention Portland Shoppers: Will You BYOB?

Attention Portland shoppers: get your nickels ready. Starting this Wednesday, April 15, many Portland stores* will be forced to charge you 5 cents for disposable shopping bags – yes, those paper and plastic bags ones you’ve likely been using to haul your groceries your whole life. Or you can BYOB (Bring Your Own Bag) and […]

Anthem Hacked: What Do I Do?

Our CBS 13 newsroom and On Your Side hotline (207-228-7713) have been busy today answering questions from concerned Anthem customers. According to the Bangor Daily News, Anthem is the state’s biggest private health insurer and has more than 300,000 members across the state. Even if you aren’t an Anthem member now, Anthem said in a […]