Flood damage: What’s covered; what’s not?

Now that the heavy rain is over, the focus turns to drying out and cleaning up. The CBS 13 On Your Side helpline has been getting questions about flood damage caused by Wednesday’s storm. From flooded basements and cars to leaky roofs and windows, people are asking us – “what’s covered and what’s not?” Unfortunately, […]

The 1 reason why your phone is taking blurry pictures

So maybe those blurry pictures from your summer vacation or trip to the Old Port this weekend aren’t because of “user error” after all. Apple now says the iSight camera in a crop of its iPhone 6 Plus devices “has a component that may fail causing your photos to look blurry,” according the company’s website. […]

Your Top 10 Consumer Complaints

Cars, construction, and credit issues are topping this year’s list of top consumer complaints. The survey by by Consumer Federation of America (CFA) and the North American Consumer Protection Investigators (NACPI) of 37 agencies and 281,639 complaints across the country also revealed that identity theft is topping the list of fastest-growing complaints. “Considering the epidemic […]

Who’s most likely to need a rescue at Acadia National Park and on what day?

Five years of records from the National Park Service show there are an average of 3,083 search and rescue operations every year at America’s 59 national parks, costing an average of $4,789,596 a year. That means each one costs an average of $1,554. There were 30 search and rescue incidents at Maine’s Acadia National Park […]

Why LePage veto of ID theft protection bill could cost you

Consumer and financial advocates aren’t happy with Governor Paul LePage. LePage has vetoed a bill that could have helped protect Mainers from identity theft resulting from recent data breaches. LD 382 proposed eliminating the current fees to place a security freeze on your credit report. A security freeze locks access to your credit file so […]

Biggest auto recall ever; what to do next

If you’re trying to keep track of vehicle recalls, it can be a rough and confusing ride. Tuesday the National Highway Traffic Safety Administration announced a national recall of defective and potentially deadly airbags that were used in about 34 million vehicles, making this recall the largest in U.S. history. NHTSA reported the Takata air […]

Why your reusable shopping bag could make you very sick


My most recent story that aired on WGME CBS 13 Portland was like a grown up science project. We collected five reusable bags from shoppers in a parking lot of a Portland grocery store, and we brought them to the Microbiology and Infectious Disease lab at the University of New England. Our CBS 13 On […]